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I ordered 4 items. One adult small hoodie, kids shorts size 14, and two large rashguards. The quality of material and construction is flawless which is why I ordered in the first place. However, the sizes are not true to size. My son is a 10-12 in shorts and medium in rashguards. I ordered one size up and the shorts fit like a 10 and the rashguards fit like a small. Customer service has been MIA. I have sent 3 messages and all have them have been unanswered. The package appeared to be thrown together. The adult hoodie was folded and not bagged. Within the folded hoodie was a sticker, an invoice sticker and a blank piece of paper. The kids apparel were bagged nicely in a Phalanx bag. Apparently there was suppose to be a return form in case of any issues but I didnt find one which prompted me to email and message through IG as recommended.
Great experience! Our son loves the gear.